Implementation Engineer
Integrating Web APIs, Systems, and Customer Needs
5+ years of experience integrating Web APIs, providing technical consultation, and translating business requirements into technical solutions. I bridge the gap between complex systems and customer value.
He's one of the rare professionals who can bridge the gap between deep technical capability and real business understanding. His integration work created a lasting impact across multiple systems and departments, with an incredible ability to simplify complexity and design solutions that actually solved the root problem instead of just addressing the symptoms.
John Kosmides
Vice President of Marketing — Perfect Power Wash & Universal Windows Direct
Lens: Implementation Engineer
Related Roles & Positions:
Universal Windows Direct — Backend & Integration Engineer (Full Stack) (2021-2023)
Mineralife Nutraceuticals — Web & Marketing Systems Consultant (2021-Present)
Perfect Power Wash — Marketing Director / Head of IT (2019-2021)
Highlights:
5+ years integrating Web APIs and providing technical consultation for complex integration projects
Experience working with distributed systems, database design, and systems architecture
Translating business requirements and workflows into technical solutions that deliver value
Identifying and communicating pragmatic solutions to complex integration problems
Empathetic to customer and end-user needs with ability to bridge technical and business perspectives
Comfortable leading meetings with high-level decision makers and navigating ambiguity
Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDKs), and improve technical acumen
Backend workflow systems integrating Mailchimp, Birdeye, Five9, CRMs, and lead aggregators
Modular Zapier architectures replacing brittle 70+ step workflows with maintainable systems
Full-stack AWS implementations (Amplify, Cognito, S3, RDS, Lambda) with role-based access and audit logging
API integrations and data pipelines handling large datasets with custom error handling
Related Case Studies
Secure Document Management Portal
Enterprise Document Portal on AWS
A compliance-sensitive client needed secure, auditable document sharing across a distributed team — without email, without a generic file tool, and without data leaving their environment.
Document retrieval from XX minutes to under XX seconds; compliance-ready audit trail for every file interaction.
Unified Customer Lifecycle Platform
Customer Data Portal & Lifecycle Automation
A fragmented five-tool workflow was creating gaps between commerce data, customer communication, and access control — the fix required a unified portal built around the data, not around the tools.
Replaced 5-tool workflow with one portal — estimated XX hours per week saved; single source of truth for commerce and CRM.
Local AI Meeting Intelligence System
Private, On-Premise Audio Transcription & Action Item Extraction
Sensitive meeting recordings couldn't go to a cloud service. The solution ran entirely on local hardware — transcription, deadline extraction, and calendar output with zero external data transmission.
Zero data left the building; structured docs + calendar events in minutes instead of XX minutes of manual notes.
UWD Enterprise Integration API
Centralized Integration Service for Revenue & Customer Platforms
Designed and implemented an integration architecture connecting Five9 (call center), Mailchimp, CRM, and internal systems — eliminating manual data handoffs and creating a single source of truth across sales and marketing operations.
Estimated XX hours per week saved across sales and marketing; single source of truth across Five9, CRM, and Mailchimp.
MarTech Extension Architecture
Custom WordPress Engineering Across Commerce & CRM Environments
Attribution gaps, tracking inconsistencies, and performance bottlenecks across multiple client environments — each requiring a purpose-built WordPress solution rather than an off-the-shelf fix.
LCP 5.5s → 3.2s, Lighthouse 70 → 83; first-touch and last-touch attribution across web and CRM.
Interested in working together?
Let's discuss how I can help implement solutions that deliver value.